Identify Active Shippers. Win Logistics Contracts.
ShipScout turns 11.3B+ customs declarations into a real-time pipeline of active shippers, route volumes, and re-acquisition opportunities. Stop cold-calling. Start quoting the people already shipping.
Sales intelligence for freight forwarders, NVOCCs, and 3PLs
The hardest part of running a freight forwarding business is not moving boxes; it is finding the next shipper before your competitor does. Cold-calling import directories yields a 1-2% reply rate. ShipScout flips the equation: you only call companies whose customs declarations prove they are shipping right now, on the routes you serve, at volumes that justify a quote.
We process bills of lading, customs entries, and port-authority manifests from US Customs & Border Protection, EU Eurostat, Brazilian RFB, and 200+ port authorities globally; India trade flows are delivered via licensed mirror sources. Every record carries the shipper name, consignee, HS code, weight, container count, port pair, and date. That is the raw material a forwarder’s sales team has been missing.
The freight forwarder workflow on ShipScout
- Define your service profile. Pick origin port (e.g. Shanghai), destination port (e.g. Long Beach), HS-code basket, and minimum weekly TEU threshold.
- Get a ranked list of active shippers. Every importer or exporter using that route in the last 90 days, with TEU volume, frequency, and current carrier.
- Detect re-acquisition opportunities. ShipScout flags shippers whose volume dropped 20% or more, usually because their incumbent forwarder slipped or put rates up.
- Reach the logistics decision-maker. Pull verified contacts for supply-chain managers, logistics heads and import coordinators, then sequence outreach via the built-in CRM.
Why forwarders pick ShipScout over other providers
The other providers are buyer-discovery tools retrofitted for forwarders. They show transactions but not route economics, price at enterprise level, and keep contact intel behind a separate licence. ShipScout was built around the freight-sales workflow: route view, TEU volume by lane, and contact data in a single subscription.
The fastest path to filling your sailings
Every shipment record we ingest names a forwarder somewhere. ShipScout shows which shippers are unhappy with theirs, and when to pitch them.
How freight forwarders use ShipScout
Route popularity analytics
See TEU volume by origin-destination pair, top shippers, top commodities, and carrier mix. Build accurate capacity forecasts and pricing strategies for every lane you serve.
Active-shipper prospecting
Filter by lane, HS code, and minimum container count. Get a list of shippers actually running cargo now, rather than a stale "potential customer" list.
Volume-drop alerts
When a shipper’s monthly volume on your lane drops 20%+, you get notified. They’re unhappy with someone, so reach out before your competitor does.
Three ways forwarders win with ShipScout
1. NVOCC filling LCL consolidations on the China-East Coast US lane
Used ShipScout’s lane filter to identify 412 importers running 5-20 TEU per month on Ningbo to NY/NJ. Pulled supply-chain manager contacts for the top 80 and ran a tailored outreach sequence. Closed 19 new accounts in the first quarter, adding ~340 TEU monthly to consolidations.
2. Air freight forwarder targeting India-Europe perfume and pharma
Filtered HS chapters 33 and 30, origin India, destination Germany/France/Netherlands, with weekly air shipments >500kg. Found 67 active shippers, 23 of which had switched from sea to air post-Red-Sea disruption. Won 8 new freight contracts worth $2.1M annual revenue.
3. 3PL re-acquiring lost customers via volume-drop alerts
ShipScout alerted that a former client’s monthly TEU volume on the LA-Mumbai lane had dropped from 18 to 4 over two months. Sales rep reached out the same day, learned the incumbent had hit them with a fuel surcharge, and re-onboarded the account at a better rate.
What every forwarder plan includes
- Lane analytics for any origin-destination pair worldwide
- Shipper search filtered by HS code, weight/TEU threshold, and frequency
- Carrier & forwarder visibility on every shipment record where it’s declared
- Volume-drop and route-shift alerts for re-acquisition opportunities
- Verified contact intel for supply chain, logistics, and import-export managers
- Built-in CRM with email, LinkedIn, and reply tracking
- API access to feed shipment data into your TMS or freight-quoting platform
- Trade-policy news feed on tariffs, port congestion, and route disruptions
Every trade lane, by volume, with the shippers behind it.
Drill into any origin-destination route to see who is shipping, how often and at what scale, so you quote the accounts already moving freight.

Fill your next sailing today
Join freight forwarders, NVOCCs, and 3PLs using ShipScout to find active shippers, win lanes, and re-acquire lost accounts.