For Freight Forwarders

Identify Active Shippers. Win Logistics Contracts.

ShipScout turns 11.3B+ customs declarations into a real-time pipeline of active shippers, route volumes, and re-acquisition opportunities. Stop cold-calling. Start quoting the people already shipping.

Container yard with stacked freight ready for forwarding
150+
countries
11.3B+
Shipment Records
38.5M+
Active Shippers
150+
Origin/Dest Countries
72hr
Data Freshness

Sales intelligence for freight forwarders, NVOCCs, and 3PLs

The hardest part of running a freight forwarding business is not moving boxes; it is finding the next shipper before your competitor does. Cold-calling import directories yields a 1-2% reply rate. ShipScout flips the equation: you only call companies whose customs declarations prove they are shipping right now, on the routes you serve, at volumes that justify a quote.

We process bills of lading, customs entries, and port-authority manifests from US Customs & Border Protection, EU Eurostat, Brazilian RFB, and 200+ port authorities globally; India trade flows are delivered via licensed mirror sources. Every record carries the shipper name, consignee, HS code, weight, container count, port pair, and date. That is the raw material a forwarder’s sales team has been missing.

The freight forwarder workflow on ShipScout

  1. Define your service profile. Pick origin port (e.g. Shanghai), destination port (e.g. Long Beach), HS-code basket, and minimum weekly TEU threshold.
  2. Get a ranked list of active shippers. Every importer or exporter using that route in the last 90 days, with TEU volume, frequency, and current carrier.
  3. Detect re-acquisition opportunities. ShipScout flags shippers whose volume dropped 20% or more, usually because their incumbent forwarder slipped or put rates up.
  4. Reach the logistics decision-maker. Pull verified contacts for supply-chain managers, logistics heads and import coordinators, then sequence outreach via the built-in CRM.

Why forwarders pick ShipScout over other providers

The other providers are buyer-discovery tools retrofitted for forwarders. They show transactions but not route economics, price at enterprise level, and keep contact intel behind a separate licence. ShipScout was built around the freight-sales workflow: route view, TEU volume by lane, and contact data in a single subscription.

The fastest path to filling your sailings

Every shipment record we ingest names a forwarder somewhere. ShipScout shows which shippers are unhappy with theirs, and when to pitch them.

How freight forwarders use ShipScout

Route popularity analytics

See TEU volume by origin-destination pair, top shippers, top commodities, and carrier mix. Build accurate capacity forecasts and pricing strategies for every lane you serve.

Active-shipper prospecting

Filter by lane, HS code, and minimum container count. Get a list of shippers actually running cargo now, rather than a stale "potential customer" list.

Volume-drop alerts

When a shipper’s monthly volume on your lane drops 20%+, you get notified. They’re unhappy with someone, so reach out before your competitor does.

Three ways forwarders win with ShipScout

1. NVOCC filling LCL consolidations on the China-East Coast US lane

Used ShipScout’s lane filter to identify 412 importers running 5-20 TEU per month on Ningbo to NY/NJ. Pulled supply-chain manager contacts for the top 80 and ran a tailored outreach sequence. Closed 19 new accounts in the first quarter, adding ~340 TEU monthly to consolidations.

2. Air freight forwarder targeting India-Europe perfume and pharma

Filtered HS chapters 33 and 30, origin India, destination Germany/France/Netherlands, with weekly air shipments >500kg. Found 67 active shippers, 23 of which had switched from sea to air post-Red-Sea disruption. Won 8 new freight contracts worth $2.1M annual revenue.

3. 3PL re-acquiring lost customers via volume-drop alerts

ShipScout alerted that a former client’s monthly TEU volume on the LA-Mumbai lane had dropped from 18 to 4 over two months. Sales rep reached out the same day, learned the incumbent had hit them with a fuel surcharge, and re-onboarded the account at a better rate.

What every forwarder plan includes

  • Lane analytics for any origin-destination pair worldwide
  • Shipper search filtered by HS code, weight/TEU threshold, and frequency
  • Carrier & forwarder visibility on every shipment record where it’s declared
  • Volume-drop and route-shift alerts for re-acquisition opportunities
  • Verified contact intel for supply chain, logistics, and import-export managers
  • Built-in CRM with email, LinkedIn, and reply tracking
  • API access to feed shipment data into your TMS or freight-quoting platform
  • Trade-policy news feed on tariffs, port congestion, and route disruptions
See it in the platform

Every trade lane, by volume, with the shippers behind it.

Drill into any origin-destination route to see who is shipping, how often and at what scale, so you quote the accounts already moving freight.

app.shipscout.ai
ShipScout trade routes & country analysis in the platform

Fill your next sailing today

Join freight forwarders, NVOCCs, and 3PLs using ShipScout to find active shippers, win lanes, and re-acquire lost accounts.